The Challenge
A referral-based recruitment platform wanted to improve its candidate ranking algorithm for job applications.
However:
- Existing matching relied primarily on skills vs job description alignment
- It failed to account for cultural fit and contextual relevance
- The quality of referrals was not incorporated into ranking decisions
- Recruiters had to review a large number of suboptimal candidates
The platform needed a solution to enhance matching accuracy and reduce inefficiencies in hiring workflows.
A Day in the Life: Before Our Solution
A recruiter reviews applications for an open position. Candidates are ranked primarily based on keyword matches between resumes and job descriptions.
As the process unfolds:
- Many candidates appear relevant but lack true fit for the role or organisation
- Recruiters spend significant time screening and filtering applications manually
- Referral quality is not systematically evaluated
- Hiring decisions are slowed due to inefficient shortlisting
For the business:
- Recruitment cycles are longer and more resource-intensive
- High-potential candidates may be overlooked
- Hiring outcomes are inconsistent
👉 The result: inefficient hiring workflows, higher screening effort, and suboptimal candidate selection.