The Challenge
Every property inspection meant another custom PDF, another formatting style, another data headache.
A leading proptech firm needed to turn sprawling inspection reports into structured data, so they could estimate costs, assign work orders, and scale operations.
But the process was painfully manual.
Different vendors used different layouts. Some had diagrams, others handwritten notes. No two reports looked the same and every one had to be mapped by hand.
A Day in the Life: Before Our Solution
Every morning, the ops team faced a queue of new inspection reports.
First came the sorting: Was it water damage? Foundation cracks? Roof repairs?
Next, they’d open each PDF, scan it line by line, and try to match notes to repair tasks. A cracked tile might be buried in paragraph text. A $2,000 replacement might be hidden behind a blurry photo or an unclear label.
There was no standard format. No quick lookup. Just human judgment, hundreds of times a day.
Even a small error — misreading a crack size or overlooking a roof leak — meant delays, incorrect estimates, and frustrated clients.
Pain Points:
- No consistent format across inspection reports
- Manual review introduced delays and human error
- Repair estimates were inconsistent and hard to audit
- High labor costs with low scalability
- Limited insight into recurring issue patterns