The Challenge
Product mix is one of the most overlooked drivers of store profitability.
A U.S.-based retailer wanted to optimize what to stock, where, and when. Some stores were running out of high-demand products. Others stocked items that sat untouched. Regional preferences weren’t reflected in stocking decisions, and new product introductions were largely guesswork.
The results were entirely predictable: Missed sales, frustrated customers, and wasted shelf space.
A Day in the Life: Before Our Solution
Merchandising teams reviewed inventory with limited visibility. Some stores ran out of high-demand products, while others were overstocked with slow-moving items.
Stocking decisions relied on historical data and intuition, with little alignment to local demand. Promotions and new product launches often missed the mark, leading to lost sales and inefficient shelf space.
Pain Points:
- Out-of-stock on promoted items during peak demand
- Overstocking of low-demand products consuming shelf space
- Lack of real-time adaptation to shifting regional preferences
- New product stocking based on guesswork, not data
- Lost sales due to mismatch between customer intent and store availability